Free whitepaper: employee journey mapping

Employee journey mapping: whitepaper overview

The organizational context

“Customers” are closer

The end-to-end journey is demanding

Onboarding is the most popular stage

CX and EX are entwined

  • How one influences the other;
  • Why employee experience requires as much if not more attention than CX;
  • How customer experience can help convince top management that the organization needs the employee journey mapping initiative.

--

--

--

UXPressia is a user experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online.

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
UXPressia

UXPressia

UXPressia is a user experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online.

More from Medium

Onboarding Shmonboarding | The Importance of Onboarding

The “Why”: My Journey In Design x Culture

Sunk Cost Fallacy

This Week I Learned: Singapore is a chessboard [2022–01–14]