Customer journey mapping 101: must-see videos to watch

Understand the basics

Tone up your facilitation muscle

  • Yana Sanko, Head of Consulting at UXPressia;
  • Nick Efimov, Chief Product Officer at UXPressia Academy.

Jump on major mapping trends

  • Jim Kalbach, Chief Evangelist at MURAL, the author of “Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams”;
  • Yuri Vedenin, Founder of UXPressia.

Discover one more mapping format

Turn your findings into business benefits

Look into the future of Customer Experience

  • Mike Wittenstein, Founder of Storyminers;
  • Yuri Vedenin, Founder of UXPressia.

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UXPressia is a user experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online.

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UXPressia

UXPressia

UXPressia is a user experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online.

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